Make sure you're aware of your requirements so that you pick a solution that provides specifically the functionalities you search for. ScreenSteps Live makes it possible for agents. You can also come across solutions that support a wide group of customers and offer a powerful feature set, but that frequently comes at a more significant price of such a service. ScreenSteps Live creates a hosted knowledge base that delivers a better experience for the authors and customers. Others can function with an idea of being simple and intuitive and as a result lack complicated elements needed by more experienced users. It may be a good idea to read a few ScreenSteps Learning Management System - LMS reviews first as specific services can dominate just in a really small set of applications or be created with a really specific type of industry in mind. It's important to keep in mind that hardly any service in the Learning Management System - LMS category is a perfect solution that can match all the needs of all business types, sizes and industries. To check out other subcategories of Learning Management System - LMS collected in our database If you are interested in ScreenSteps it may also be a good idea On top of that, these can assist you in fully delivering knowledge and skills. These components enable you to make your materials more engaging to keep the attention of your learners. ScreenSteps is an interesting application to create tutorials in PDF and HTML format using images taken by the program. Among the features it has for that purpose are screen capture and annotation, text fields, and multimedia upload support. ScreenSteps Live makes it possible for agents to quickly search their ScreenSteps Live knowledge base and copy links to knowledge base articles into tickets. With ScreenSteps, you have access to a wide variety of tools that support full customization of learning materials. ScreenSteps Live creates a hosted knowledge base that delivers a better experience for the authors and customers. This functionality can be granular, too, to ensure that your learners find the articles that are specially prepared for them. For example, when users are looking at a Salesforce element, you can configure the solution to suggest articles that may be of help. ScreenSteps lets you put help right where it is needed. This is especially beneficial when new hires or talents transferring to different positions require special training. This way, you can create a learning platform that suits your changing organizational structure.Īdditionally, you can assign courses to employees. Even when articles have been in the knowledgebases for long, you can still reorganize them. When you upload articles to ScreenSteps, you can organize them into courses. This means finding the articles or help users need does not take much time and effort. They have built-in hierarchies and are searchable, too. With it, you can create knowledgebases where learners can find everything they need to gain additional knowledge and skills or familiarity with your products and services. ScreenSteps can replace the traditional modes of teaching materials you have for your new employees or customers.
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